Support for Organizations
Deployment questions, server configuration, database setup, administrator account setup, security settings, mobile client access, documentation, and integration planning.
Support
Support
Support for organizations, administrators, and authorized users requiring assistance with deployment, configuration, operation, or troubleshooting.
Support for Administrators
User creation, access rights, password reset, device management, session revocation, group and channel configuration, logs, and organization server settings.
Support for Users
Login issues, application installation, message sending problems, file transfer issues, notification settings, profile settings, language, theme, and device access.
Security reports
Report a security issue
If you believe you have found a security issue, please contact the security team and include a description of the issue, affected component, steps to reproduce, screenshots or logs if available, and contact information for follow-up.